Replace Your Printed Guest Book With a Digital House Manual

The Problem With Printed Guest Books

Printed guest books and binders have been the standard for decades. They work — sort of. But they have real limitations that cost you time and affect guest experience.

• They get dirty, damaged, and lost
• Updating them means reprinting pages
• Guests can't access them before arrival or after they leave
• They can't answer follow-up questions
• They look unprofessional as they age
• Guests still message you because they didn't look at the binder

A digital house manual solves all of these problems. It lives at a URL. Guests access it on their phone. You update it anytime. It never gets lost.

What Goes in a Digital House Manual

A complete digital house manual covers everything a guest needs to know about your property and the surrounding area. Stay by Destinito organizes this into clear sections:

• Welcome & Check-In — Arrival instructions, door codes, parking, key handoff
• WiFi & Internet — Network name, password, with QR code for easy connection
• House Rules — Quiet hours, smoking policy, pet rules, garbage disposal
• Appliance Guides — How to use the AC, TV, washing machine, kitchen equipment
• Emergency Information — Local emergency numbers, nearest hospital, property manager contact
• Check-Out — Departure instructions, where to leave keys, cleaning expectations
• Local Recommendations — Restaurants, beaches, activities, transport

Always Up to Date

Changed the WiFi password? Update it in your digital manual and every future guest sees the new one. Added a new appliance? Add a guide for it. Found a great new restaurant? Add it to your recommendations.

With a printed binder, any change means reprinting. With a digital manual, changes go live instantly.

Accessible Before, During, and After the Stay

You can share the manual link before check-in so guests can prepare. They reference it during their stay for house rules and recommendations. And they can access it after check-out if they forgot the departure instructions.

A printed binder only works while the guest is physically in the property. A digital manual works everywhere.

Built-In AI for Questions the Manual Doesn't Cover

No manual can anticipate every question. That's why Stay includes an AI chat assistant. If a guest needs information that isn't explicitly in the manual, they can ask the AI. It uses your property data and local destination information to provide accurate answers.

This is the key difference between a digital house manual and a smart guest guide. The manual is the foundation. The AI extends it to cover anything your guest might need.

Professional and Personal

Your digital house manual reflects your property. It's clean, organized, and mobile-friendly. You can add a personal welcome message and customized recommendations. It feels like you put thought into the guest experience — because you did.

For guests, it signals that this host is organized and cares about their stay. That impression leads to better reviews, more bookings, and a smoother hosting experience.